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Solution Sales Director

Job Order #028883
  • Position Title: Solution Sales Director
  • Position Type: Permanent
  • Work Location: Remote
  • State: United States
Job Summary:
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Lead Corporate Recruiter Chanteal Heard is recruiting this position.

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Solution Sales Director

Reporting and Responsibilities

The Solution Sales Director leads the company’s efforts to create, maintain and expand relationships with large, multi-location customers, specifically within the workforce management, human capital management and enterprise resource planning areas. The Solution Sales Director identifies areas of need for our clients that are supporting business systems as well clinical integration and leads both directly and with HITL subject matter experts to prescribe software and advisory solutions to address these needs. The Solution Sales Director is responsible for helping our Territory Sales executives achieve sales quota and assigned strategic account objectives defined by the VP, ERP/WFM while participating in the customer account planning cycle. The Solution Sales Director reports to the VP, ERP/WFM.

General Responsibilities (including but not limited to the following)

  • Establishes productive, professional relationships with key personnel in assigned customer accounts and new target accounts
  • Primarily focused on enterprise UKG technical and strategic opportunities across North America aligned with Sales Team
  • Work on opportunities either aligned with an existing Account Executive or serve as the lead for the opportunity, depending on existing relationships/account ownership
  • Develops sales core competency in (at least) one technology solution platform that HITL services
  • Develops a working understanding of the remaining technology solutions platforms that HITL services
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account goals, objectives, and customers’ expectations with our capabilities. 
  • Meets assigned targets for profitable sales volume within the HITL workforce management practice 
  • Participates in joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for identified accounts. 
  • Proactively assesses, clarifies, and validates customer and market needs on an ongoing basis. 
  • Manages solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
  • Responsible for completing WFM functional components of proposals including but not limited to: Timekeeping, Attendance, Scheduling, etc. while producing high-quality, customized and accurate responses to proposals.
  • Provide front-line technical, product and process support for internal sales team members and external customers with a high degree of satisfaction and technical expertise.
  • Lead customer solutioning calls with question/response geared towards product implementations, participate in prospective vendor/customer demonstrations sharing information and guiding customer to ultimate customized proposal.
  • Provides strategic input on solutioning processes, new offerings, and services capabilities to address client needs, improve client value/results, and create opportunities for the organization. 
  • Provide strategic input on solution estimation/scoping processes for UKG-related strategic and technical projects.
  • Depending on future growth and market opportunity, build a solutioning team to support other areas for example; SMB workforce management market, or ERP/HCM market opportunities.

Required Qualifications

  • Four-year college degree from an accredited institution 
  • At least six years of strategic sales/solutioning experience in a fast-paced environment 
  • Proven track record of past success in achieving and exceeding a sales plan
  • Experience with the healthcare industry, IT skills, vendor systems, and job titles associated with widely-used Enterprise Applications including EMR/EHR, ERP, CRM, ITSM solutions like Epic, Oracle Health (Cerner), MEDITECH, Infor – Lawson, Oracle, ServiceNow and Salesforce.com
  • Committed to ethical business practices and outstanding customer service; someone who understands the business benefits of client satisfaction and consultant loyalty.
  • Proficiency in all Microsoft Office applications.
  • Excellent sales and negotiation skills
  • Strong communication and networking skills
  • Good planning and organizational skills
  • Self-motivation, drive, and initiative

To learn more about this and other positions, contact Chanteal Heard at or chanteal.heard@healthcareitleaders.com. Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com.

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