Knowledge Management Administrator - Healthcare

Job Summary:

Consultant Advisor, ERP Jessica Plemmons is recruiting this position.

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Job Summary

The Knowledge Management Administrator will have a wide variety of technical and instructional, collaboration, and communication skills. Reporting directly to the Vice President, Workforce Development & Education.

The Knowledge Management Administrator plays an integral part in the development, integration, and implementation of all learning management systems and digital competency databases within the Network. 

Responsibilities

• Upkeep of eLearning Courses and competency files
• Assign and define user roles to organization learners, including employed staff, credentialed staff, and contracted services
• Maintain accurate records and evaluate metrics to gauge effectiveness and course compliance
• Provide technical support related to learner error or access. Escalate technical support to delegate troubleshooting to the appropriate IT support
• Upload eLearning Content, as appropriately requested
• Collaborate with other departments to fine-tune the online training strategy, such as updating courses to reflect policy changes
• Provide Ongoing Feedback, including dissemination of information regarding system upgrades, compliance completion reminders, and training on the systems, as appropriate
• Maintain the learning management system, including uploading new content to achieve online training objectives, ensuring the offering of high-quality content that is easy to navigate
• Implement and maintain a competency database, including collaborating with departments to build and upload standardized competencies for the specific roles, such as nursing and radiology
• Provide insider LMS and Competency database knowledge, including sharing of information as to how each platform can help the organization realize its goals
• Other responsibilities as assigned

Qualifications/Requirements

• Experience: 3-5 years of LMS administration required with content/competency development, preferred
• Education: Bachelor's degree in computer science, human resources, or education, preferred

To learn more about this and other positions, contact Jessica Plemmons at 678-593-3331 or jessica.plemmons@healthcareitleaders.com. Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com.