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Help Desk Analyst

Job Order #031012
  • Posted On: December 1, 2025
  • Position Title: Help Desk Analyst
  • Position Type: Contract
  • Work Location: Hybrid
  • State: Missouri
  • City: Kansas City
Job Summary:
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Consultant Advisor, Oracle Health Andrew Felix is recruiting this position.

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We are looking for experienced Help Desk Analysts local to the Kansas City, MO area with hands-on experience in either Cerner (Oracle Health), Epic, or Workday.

This is a full-time, permanent role, and candidates must be local and able to work onsite in our Overland Park office three days per week.

 

Required Experience:

  • 3+ years of Help Desk/Service Desk experience
  • Cerner, Epic, and/ or Workday is a plus!
  • Strong troubleshooting and problem-resolution skills
  • Familiarity with enterprise ticketing systems and general end-user support
  • Ability to communicate technical steps clearly to non-technical users
  • Must reside in the Kansas City metro area and work onsite 3 days per week (remote hybrid)

Currently two shifts available: 7AM - 4PM CST or 10AM - 7PM CST

To learn more about this and other positions, contact Andrew Felix at or andrew.felix@healthcareitleaders.com. Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com.

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