Desktop Support Technician Consultant

Job Summary:

Senior Consultant Advisor, Oracle Health Jonathan Jenkins is recruiting this position.

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We have a healthcare client in Pennsylvania looking for a Desktop Support Technician Consultant for a 6 month contract. This position would be looking for onsite candidates in the King of Prussia area!

Key Responsibilities:

• Installs and configures PC desktops, laptops and printers.
• Manages and resolves general application issues from ticketing system
• Troubleshoots network connectivity related to desktops and laptops.
• Supports Microsoft Office and other office applications by managing tickets in the call tracking database.
• Maintains software inventory records and prepares monthly, quarterly, and yearly reports as necessary

Requirements:

• 2 years of completed coursework towards a Bachelor’s degree or Associate’s degree required.
• 1-3 years of experience required.
• Working knowledge of desktop technology including hardware, software, and network hardware. 
• Ability to image and configure desktop hardware and deliver to customers. 
• Knowledgeable about a wide range of software including multiple versions of Office, Windows, web browsers and other business software.. 
• Experience troubleshooting and resolving technical issues while providing excellent customer service. 
• Works with guidance on assigned tasks, prioritize individual workload and communicates with team members about reoccurring technical issues.

To learn more about this and other positions, contact Jonathan Jenkins at (603) 475-8168 or jonathan.jenkins@healthcareitleaders.com. Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com.