Epic Patient Access Senior Trainer

Job Summary:

Senior Consultant Advisor, EMR Candace Bush is recruiting this position.

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NOW HIRING: Epic Patient Access Trainer

Must be local to Nashville, TN

Full-Time Salaried Opportunity

On-site travel to various Nashville-area locations required

We are seeking an experienced Epic Patient Access Trainer to support front-end revenue cycle operations across multiple clinics in the Nashville market. This role is ideal for someone who is passionate about education, workflow optimization, and improving patient access processes within Epic.

Key Responsibilities:

• Develop and deliver engaging training programs for front-end staff

• Train teams on workqueue management including eligibility, authorizations, scheduling, referrals, and patient workflows

• Facilitate instructor-led, virtual, and at-the-elbow training sessions

• Create and maintain training materials, workflow guides, and job aids

• Promote standardized workflows and identify operational improvement opportunities

• Educate staff on how front-end actions impact claims accuracy, reimbursement, denials, and rework

• Partner with clinic leadership, revenue cycle teams, and Epic analysts to support onboarding and ongoing education

Required Qualifications:

• 3–5+ years of experience in Epic Patient Access / Front-End Revenue Cycle OR Epic Cadence / Prelude super user, trainer, or lead role

• Hands-on experience with Epic Cadence and/or Prelude

• Proven ability to train, coach, and mentor staff

• Strong communication and presentation skills

Preferred Qualifications:

• Epic Certification or Credentialing in Cadence or Prelude

• Experience with workqueues and denial prevention strategies

• Knowledge of payer rules, medical necessity, and authorization requirements

If you or someone in your network may be interested, please message me directly for more details.

***This role is not open to vendors***

To learn more about this and other positions, contact Candace Bush at (678) 593-3340 or candace.bush@healthcareitleaders.com. Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com.